To consumers

Parts FAQ

Get to know us and our products?

We are the only legal official website of the BAIGISH brand on the Internet, and we can be seen in the United States, the European Union, North America and East Asia.

How to buy goods in Canada?

We ship from Canada, please fill in the delivery address, contact name and phone number accurately. If you choose to pick up the goods at the post office, you need to enter the convenient post office address at the checkout.

How to ship to your delivery address?

Common courier service providers include Canada Post, Purolator, FedEx Canada, and UPS Canada. Different courier services vary in price, timeliness, and service scope, so you can choose according to your needs.

What should I pay attention to when delivering or picking up a package?

If you choose door-to-door delivery, the courier will deliver the package to the recipient's address. If the recipient is not at home, some courier services allow you to set a preferred delivery location, such as a designated location at your doorstep or at the front desk, so that the courier can safely leave the package in your absence. If the package requires a signature and the recipient is not at home, the courier may leave a notice to inform you of a re-delivery time or pickup location.

How to choose monocular and binocular telescopes?

Binoculars offer a comfortable grip and minimize fatigue, making them suitable for mobile viewing, such as hiking, birdwatching, and ball games. They typically have a magnification range of 8-12x, making them highly portable, but they are slightly heavier than a monocular of the same specifications.
Monoculars have the advantages of being compact and lightweight, with a wider range of magnifications (10-20x is common), making them suitable for fixed-point observation (such as stargazing and distant objects), and they are easier to stabilize with a tripod, making them suitable for situations requiring higher magnification. However, monoculars can be tiring to observe for extended periods.

How to contact us?

You can email us. We also have a physical warehouse in Canada.

How long is the product warranty?

Regarding repairs, we follow local Canadian laws and policies.